Terms of Service

Velsi is run by AMP Media (“we”, “us”). These terms are the agreement between you and us when you use Velsi: the website at velsi.amplaying.com, the desktop app, the installable web app, the Stream Deck and Ulanzi plugin, and the bot API.

By creating an account or using Velsi, you agree to these terms. If you use Velsi for an organization, you agree to them for that organization too, and you confirm that you are allowed to.

Our Privacy Policy explains what we do with your information. It is part of this agreement.

• You must be at least 13 years old. If the law where you live requires a parent’s consent at your age, you need that consent too.
• Give accurate sign-up details. Each account is for one person.
• Keep your password and any two-factor codes private. You are responsible for what happens under your account, including through bots you create.
• Your handle and display name must not impersonate someone else or mislead people about who you are.

If you think someone else has got into your account, change your password and write to us at [email protected].

Your content is everything you put into Velsi: boards and what is on them, messages, files, voice messages, polls, events and your profile. You keep ownership of your content.

To run Velsi we need your permission to handle it. You give us a worldwide, non-exclusive, royalty-free licence to store, copy, process, transmit and display your content, only so far as needed to run, secure and improve Velsi for you and the people you share with. That covers things like syncing a board to everyone on it, showing a message in a channel, making a link preview or sending a notification. The licence ends when the content is deleted, apart from backup copies, which are overwritten over time.

We do not sell your content, and we do not use it to train AI models.

You confirm that you have the rights to what you post, and that posting it does not break these terms or anyone else’s rights.

Content you share in a space belongs to the shared history of that space. If you leave the space or delete your account, messages and boards you made there stay for the remaining members, shown as made by a deleted account. The Privacy Policy sets out exactly what is deleted and what stays.

A space is run by its owners and admins, not by us. They decide who can join, what roles and permissions people have, and which auto-mod rules apply. They can delete messages, remove members and change settings. Group direct messages are run by their members in the same way.

If you run a space, you are responsible for how you run it, including the auto-mod rules and bots you set up, and for following the law that applies to you and your members.

Auto-mod and permissions help, but they do not catch everything. We do not watch what people post, and we are not responsible for content other users share. If you find content that breaks these terms, tell the space’s admins or write to us at [email protected].

Do not use Velsi to:

• break the law, or help anyone else break it;
• share sexual content involving minors, in any form; we report this to the authorities;
• harass, threaten, bully or stalk anyone, or encourage violence or self-harm;
• attack people for who they are, such as their race, religion, gender, sexuality or disability;
• post someone’s private information without their permission;
• share content that infringes someone else’s copyright, trademark or other rights;
• send spam, run scams or phishing, or spread malware;
• impersonate a person or organization;
• get into accounts, spaces, channels or data you have not been given access to, or get around permissions, slow mode, rate limits or other limits;
• probe, scan or test Velsi for security weaknesses without our written permission, or disrupt it or put an unreasonable load on it;
• scrape Velsi or collect information about other users, except through the bot API as allowed below;
• resell Velsi or sell, rent or transfer accounts.

If you find a security problem, please tell us at [email protected] before telling anyone else.

You can build bots with the bot API. A bot belongs to the account that created it, and you are responsible for everything it does.

• Keep bot tokens secret. If one leaks, reset it straight away.
• A bot sees what the space’s admins let it see. Use that information only to do what the bot is for in that space, never sell it, and delete it when you no longer need it.
• Tell the people who add your bot what it does with their information. If you store it, you are responsible for its privacy and security.
• Respect rate limits, and do not use bots for spam or to get around these terms.

We may change the API, limit it or revoke a bot’s access, especially if a bot is misbehaving. Bots are deleted together with their owner’s account.

Some features, such as summarizing or organizing a board, send the content you select to an AI provider to produce a result. The Privacy Policy names the providers.

AI results can be wrong, incomplete or unsuitable. Check them before you rely on them. You are responsible for what you do with them, and the rules in section 5 apply to what you ask for.

Velsi has a free plan and paid plans. Payments are handled by Stripe. The price, billing period and taxes are shown before you pay.

Subscriptions

• A subscription renews automatically at the end of each billing period, at the current price, until you cancel it.
• You can cancel at any time in Settings. You keep the paid features until the end of the period you have already paid for.
• If a payment fails, we may keep your plan active for a short grace period while it is retried. If it still fails, your account moves to the free plan. Your content stays, but paid features stop.
• If we change the price of your plan, we will tell you before your next renewal. The new price applies from that renewal, and you can cancel before then.

Themes and decorations

Cosmetic items such as themes and profile decorations give you a personal licence to use them in Velsi. They have no cash value and cannot be transferred.

Refunds and your rights as a consumer

Unless the law requires otherwise, payments are not refunded, including for partial billing periods. Nothing in these terms takes away rights you have under consumer protection law where you live. That includes any right to cancel a purchase made at a distance, for example under Israel’s Consumer Protection Law or the European Union’s 14-day withdrawal right. To ask for a refund or to cancel, write to [email protected].

Some parts of Velsi rely on other companies: signing in with Google or GitHub, paying with Stripe, searching GIFs from Giphy or Klipy, and playing embedded YouTube videos. Their own terms apply when you use them, and we are not responsible for them.

Links and link previews lead to other people’s websites. We do not control those websites or vouch for them.

We give you a personal, non-transferable licence to install and use the Velsi desktop app and the Stream Deck and Ulanzi plugin on your own devices. The desktop app updates itself. Do not copy, modify, redistribute or reverse engineer them, except where the law allows it regardless of what these terms say.

Velsi changes as we build it. We may add, change or remove features. Some features may be marked as early or experimental, and they may not work as well. If we remove something you pay for, we will tell you in advance and, where it is fair, offer a pro-rated refund.

You can stop using Velsi at any time, and you can delete your account in Settings. The Privacy Policy explains what deletion removes.

We may suspend or close an account, remove content, or remove a bot or a space if it breaks these terms or the law, puts other people or Velsi at risk, or if the law requires us to. Where it is reasonable and safe to, we will tell you why and give you a chance to respond. If we close a paid account for reasons that are not your fault, we will refund the unused part of your subscription.

Sections 3 (the parts about content shared in spaces), 13, 14, 15 and 16 continue after this agreement ends.

We work hard to keep Velsi available, keep your data safe and back it up. Even so, Velsi is provided “as is” and “as available”. As far as the law allows, we do not promise that it will always be available, free of errors or suitable for a particular purpose.

Keep your own copies of anything you cannot afford to lose.

As far as the law allows, we are not liable for indirect or consequential losses. That includes lost profits, lost revenue, lost data or harm to reputation that comes from using Velsi or not being able to use it.

As far as the law allows, our total liability for any claim about Velsi is limited to the greater of: the amount you paid us in the 12 months before the claim, or US$50.

These limits do not apply to liability that the law does not allow to be limited, such as for fraud, or for death or personal injury caused by negligence.

If someone brings a claim against us because of content you posted, a bot you run or your breach of these terms, you agree to cover our reasonable costs and losses from that claim, as far as the law allows. This does not apply to the extent the claim was caused by us. If you use Velsi as a consumer and the law where you live does not allow this, this section does not apply to you.

These terms are governed by the laws of the State of Israel. The competent courts in Tel Aviv-Jaffa have exclusive jurisdiction over any dispute about them or about Velsi.

If you use Velsi as a consumer and live in another country, you also keep the protection of the mandatory laws of your country, and you may bring a claim in your local courts where that law allows.

Before going to court, please write to [email protected] first. Most problems can be sorted out that way.

We may update these terms. If a change matters, we will tell you in Velsi at least 14 days before it takes effect. Changes needed for legal or security reasons may take effect sooner. The date at the top shows the latest version.

If you do not agree with a change, you can delete your account before it takes effect. If you keep using Velsi after the change takes effect, you accept the updated terms.

If you believe something on Velsi infringes your copyright, write to [email protected]. Include where the content is (a link to it is best), which work it infringes, your contact details, and a statement that you believe in good faith the use is not authorised and that your notice is accurate. We will remove infringing content and close the accounts of people who infringe repeatedly.

• If a court finds part of these terms unenforceable, the rest still applies, and that part is applied as far as the law allows.
• If we do not enforce a term straight away, we can still enforce it later.
• You may not transfer this agreement to someone else. We may transfer it to a company that takes over Velsi, and we will tell you if that happens.
• These terms, together with the Privacy Policy, are the whole agreement between you and us about Velsi.
• To contact us, write to [email protected].