This policy explains what information Velsi collects, why, who else handles it, how long we keep it, and how you can control it. In short: we collect what we need to run Velsi, we do not sell it, and you can delete it.
1.Who we are
Velsi is run by AMP Media. We are responsible for the personal information described here: in European terms, we are the “controller”. You can reach us about anything in this policy at [email protected].
2.What we collect
Information you give us
- Account: your email address, name, handle and password. We store passwords only as a scrambled hash, never as plain text. If you turn on two-factor sign-in, we also store its secret.
- Profile: your picture, bio, status, the profile you show in each space, and any decorations you choose.
- Content: boards and everything on them, including their version history. Also messages in channels and direct messages, files, images, voice messages, reactions, polls and votes, events and replies to them, saved messages, reminders and scheduled messages.
- Settings: your preferences, notification choices, keybinds and theme.
- Messages to us: anything you send when you write to us.
Information from using Velsi
- Spaces and activity: which spaces and group chats you are in, your roles, invites you create or use, and which messages you have read (to show unread counts).
- Presence: whether you are online, idle or on do-not-disturb, which board you have open, and which voice channel you are in.
- Technical information: your IP address, browser or app version, and device type, which come with every request. Login sessions are kept in a cookie.
Information from other companies
- Google or GitHub: if you sign in with one of them, we receive your name, email address and profile picture from it.
- Stripe: if you pay, Stripe tells us your customer reference and the status of your subscription and purchases. Stripe holds your card details. We never see your full card number.
3.How we use it
We use your information to:
- run Velsi: sync boards, deliver messages, connect calls, send notifications and reminders;
- keep Velsi and its users safe: prevent abuse, spam and break-ins, and enforce our terms;
- apply the auto-mod rules that a space’s admins have set up;
- handle payments and the plan you are on;
- answer you when you write to us;
- fix bugs and improve Velsi;
- follow the law, for example tax rules and lawful requests from authorities.
We do not sell your information, show ads, or track you across other websites. We do not use your content to train AI models.
Legal bases (for people in the EU and UK)
We use your information to provide the service you signed up for (contract). We also use it to keep Velsi secure and improve it (legitimate interests), to follow the law (legal obligation), and, where we ask for it, with your consent. You can withdraw consent at any time.
4.What other people can see
Velsi is for working with other people, so some of your information is visible to them:
- People who share a space or a chat with you can see your name, handle, picture, profile and presence. They can also see what you post where they have access.
- People on the same board see your cursor and edits live, and can see the board’s version history.
- Read receipts: in direct messages, people can see when you have read their messages. You can turn this off in Settings, under Privacy. If you do, you will not see theirs either.
- Space admins and moderators can manage members and delete messages. If an auto-mod rule blocks or flags one of your messages, they may see its text in an alert.
- Bots that a space’s admins add can read what is posted in the channels they have access to. Bots are run by other people, not by us, and those people are responsible for how they use what their bots receive.
6.How long we keep it
- We keep your account and content while your account exists, or until you delete them.
- Deleted messages and files are removed. Disappearing messages are deleted automatically when their time runs out.
- Backups are overwritten on a rolling basis, so deleted data also leaves our backups over time.
- Payment records are kept for as long as tax and accounting law requires, even after you delete your account.
When you delete your account
- Your account, profile, settings, bots and uploaded files are deleted.
- Spaces that only you own are deleted, with everything in them.
- Your one-to-one direct messages are deleted, for both people.
- Group chats continue for the other members, without your messages.
- In spaces that someone else owns, the messages and boards you made stay as part of the space’s shared history, shown as made by “Deleted account”. If you want them gone too, delete them before you delete your account.
7.Your choices and rights
In Velsi itself, you can:
- change your profile and password in Settings (to change your email address, write to us);
- delete messages, files and boards you created;
- turn off DM read receipts, and choose which notifications you get;
- set yourself to do-not-disturb, or leave spaces and group chats;
- delete your account in Settings.
Depending on where you live, the law may also give you the right to: get a copy of your information, have it corrected, have it deleted, object to or restrict some uses of it, and receive it in a portable format. To use any of these rights, write to [email protected] from the email address on your account. We will reply within 30 days.
If you are unhappy with how we handle your information, please tell us first. You also have the right to complain to a data protection authority: in Israel, the Privacy Protection Authority; in the EU or UK, the authority where you live or work.
9.Security
Connections to Velsi are encrypted (HTTPS). Passwords are stored as hashes, two-factor sign-in is available, and access to spaces, channels and boards is checked on our servers for every request. No system is perfectly secure. If a breach affects your information, we will tell you and the authorities as the law requires.
10.Children
Velsi is not for children under 13, and we do not knowingly collect information from them. If you believe a child under 13 has an account, write to [email protected] and we will delete it.
11.Where your information is processed
Your information may be processed outside the country where you live, including in Israel and in the United States, where some of the companies above are based. When information leaves the European Economic Area or the UK, we rely on adequacy decisions (Israel has one) or on standard contractual clauses with those companies.
12.Changes to this policy
If we change this policy in a way that matters, we will tell you in Velsi before the change takes effect. The date at the top shows the latest version. Our Terms of Service explain the rest of the rules for using Velsi.